IMPORTANT — 18+ ADULTS ONLY

Bonbon Team’s services are strictly intended for adults aged 18 years and older.

You must be at least 18 years old to access, register for, or use any service operated by Bonbon Team. Persons under the age of 18 are not permitted to create an account or use our services.

By accessing or using our services, you confirm that you are 18 years of age or older. If you are under 18, please do not access, register for, or use our services.

1. About This Privacy Policy

This Privacy Policy explains how Bonbon Team (“we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you access or use our applications, websites, and related services.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please stop using our services.

2. Age Eligibility and Protection of Minors

Bonbon Team’s services are available exclusively to users who are 18 years of age or older.

Users under the age of 18 must not access, register for, or use our services. We do not knowingly allow persons under 18 to create an account or use any feature operated by Bonbon Team.

Users must provide accurate information about their age during registration or when requested. If we learn that an account belongs to a person under 18, we may restrict access, suspend the account, and delete the account and associated personal data, subject to information that must be retained for legal, security, fraud-prevention, or regulatory purposes.

If you believe that a person under 18 is using our services, please contact us at: zouqi0202@gmail.com

3. Information We May Collect

Depending on how you use our services, we may collect the following categories of information.

3.1 Account and Profile Information

We may collect:

• Email address, phone number, or login information
• Username, display name, age, date of birth, or gender information when provided
• Profile photo, biography, interests, preferences, and other profile details
• Account settings and communication preferences

3.2 User Content

When you use our communication or social features, we may process:

• Text messages and other communications
• Photos, videos, audio, or other media you upload or share
• Profile content and user interactions
• Reports, complaints, feedback, and customer-support communications

Please do not share sensitive personal information that you do not want other users or service providers to receive.

3.3 Device and Technical Information

We may automatically collect:

• Device model, operating system, language, and time zone
• IP address, approximate region, and network information
• Device identifiers, advertising identifiers, and application version
• Crash reports, performance information, and diagnostic logs
• Login records, session information, and security events

3.4 Usage Information

We may collect information about how you use our services, including:

• Features you access and actions you take
• Dates, times, and duration of sessions
• Account settings and interaction history
• Errors, failed requests, and technical events

3.5 Payment Information

If our services offer paid features, subscriptions, or in-app purchases, transactions may be processed by Google Play or another authorized payment provider.

We generally do not receive or store your complete payment card number. We may receive transaction-related information such as purchase status, product type, transaction identifier, currency, and subscription status.

4. How We Use Information

We may use information to:

• Create, maintain, and secure your account
• Provide communication and social features
• Process purchases, subscriptions, and refunds
• Personalize settings and improve our services
• Respond to questions, reports, and support requests
• Detect and prevent fraud, abuse, spam, and security incidents
• Enforce our Terms of Service and Community Guidelines
• Monitor service performance and fix technical issues
• Analyze usage trends and improve our services
• Comply with applicable laws and lawful requests
• Protect users, our company, and the public

We may use aggregated or de-identified information for analytics, security, service improvement, and reporting. This information will not reasonably identify you when used in this form.

5. How We Share Information

We may share information in the following circumstances.

5.1 Service Providers

We may share information with trusted service providers that help us operate our services, including providers of:

• Hosting and cloud storage
• Authentication and account services
• Analytics and crash reporting
• Customer support
• Security, fraud prevention, and moderation
• Payment and subscription processing
• Communications and notification delivery

These providers may process information only as necessary to provide services to us.

5.2 Legal and Safety Reasons

We may disclose information when reasonably necessary to:

• Comply with laws, regulations, court orders, or legal processes
• Respond to government or law-enforcement requests
• Detect, investigate, or prevent fraud, abuse, or security incidents
• Protect users, the public, our company, or our legal rights
• Enforce our agreements and policies

5.3 Business Transfers

If Bonbon Team is involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

5.4 With Your Consent

We may share information when you direct us to do so, choose to make information public, or provide consent where required.

We do not sell your personal information for money.

6. User Content and Social Interactions

Our services may allow users to create profiles, exchange messages, share media, and interact with other users.

Information that you choose to post or share through public or user-visible features may be seen, copied, or stored by other users. Please consider carefully what you share.

You are responsible for ensuring that your content and interactions comply with our Terms of Service and Community Guidelines.

We may review, restrict, remove, or preserve content when necessary for safety, moderation, legal compliance, or service operation.

7. Cookies and Similar Technologies

We and our service providers may use cookies, software development kits, device identifiers, local storage, pixels, or similar technologies to:

• Keep you signed in
• Remember settings and preferences
• Understand service usage
• Measure performance
• Detect fraud and protect account security
• Improve features and communications

Disabling certain technologies may affect the availability or functionality of parts of our services.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain account security, resolve disputes, enforce agreements, comply with legal obligations, and prevent fraud or abuse.

When you request account deletion, we will delete or anonymize personal information associated with your account within a reasonable period, unless retention is required or permitted for legal, security, fraud-prevention, payment, dispute-resolution, or regulatory purposes.

Backups and residual copies may take additional time to be removed.

9. Account Deletion

You may request deletion of your account and associated personal data through the account-deletion option provided in the relevant service, where available, or through the external deletion resource provided by Bonbon Team.

To process a deletion request, we may ask for information needed to verify account ownership, such as your email address, phone number, username, or user ID.

Deleting your account may permanently remove your profile, messages, uploaded content, account history, and other information associated with your account.

Deleting your account does not automatically cancel an active Google Play subscription. Subscriptions must be managed or canceled separately through Google Play.

To submit an account deletion request, contact:

• Bonbon Team
• Email: zouqi0202@gmail.com

10. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we continuously review and improve our safeguards.

You are responsible for protecting your login credentials and notifying us promptly if you believe that your account has been accessed without authorization.

11. International Data Transfers

Bonbon Team and our service providers may process information in countries other than the country where you live.

Where required, we will use appropriate safeguards for international transfers and handle information in accordance with applicable privacy laws.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated information
• Request restriction of certain processing
• Object to certain uses of your information
• Request a portable copy of certain information
• Withdraw consent where processing is based on consent
• Complain to a relevant data-protection authority

To exercise these rights, contact us at: zouqi0202@gmail.com

We may need to verify your identity before completing a request.

13. Third-Party Services and Links

Our services may contain links to third-party websites, platforms, payment services, or other services.

We are not responsible for the privacy practices, content, or security of third parties. You should review the privacy policies of third-party services before providing information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date and, where appropriate, provide additional notice within our services or through other reasonable channels.

Your continued use of our services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, account deletion, or privacy requests, please contact:

• Bonbon Team
• Email: zouqi0202@gmail.com

I. Introduction

Bonbon Team (hereinafter referred to as "we," "us," or "the Service") is committed to safeguarding user privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. These Terms of Service (the "Terms") govern your access to and use of our services, including mobile applications, websites, and related platforms (collectively, the "Service"). By using the Service, you agree to be bound by these Terms.

II. Scope of Services and Account Management

1. Age Restrictions

Users must be at least 18 years old to use the Service. Minors under 18 require parental/guardian consent to register.

2. Account Security

Users are responsible for maintaining the confidentiality of their account credentials (e.g., email, password) and assume liability for all activities under their account.

III. User Rights and Obligations

1. User Rights

• Data Access & Correction: Users may request copies of their data or submit corrections via account settings.
• Data Deletion: Users may delete their accounts and associated data (certain data retained for legal compliance).
• Service Termination: Users may terminate their accounts at any time.

2. User Obligations

• Comply with all applicable laws and regulations.
• Prohibit posting illegal, infringing, or inappropriate content (e.g., hate speech, violence, false information).

IV. Content Posting Guidelines

1. Prohibited Content

• Intellectual property infringement (e.g., unauthorized use of designs, music, or text).
• Content endangering minors (e.g., sexual innuendos, violent material).
• Disruptive activities (e.g., spamming, phishing).

2. Content Licensing

Users grant Bonbon Team a global, royalty-free license to display, promote, and distribute their content (with attribution).

V. Privacy Protection

1. Data Collection

Includes account information, device data, and usage patterns (see separate Privacy Policy).

2. Data Sharing

Shared only with trusted partners (e.g., payment processors) under strict confidentiality agreements.

3. Cross-Border Transfers

Data transferred internationally will utilize Standard Contractual Clauses (SCCs) or EU-US Privacy Shield for compliance.

VI. Intellectual Property

1. Platform Content

Bonbon Team retains ownership of platform names, trademarks, and interface designs.

2. User Content

Users retain copyright to original works but grant Bonbon Team non-exclusive usage rights.

VII. Subscription Services and Virtual Currency

1. Subscriptions

Automatic renewal unless canceled 24 hours before renewal.

Subscription fees are non-refundable and subject to price adjustments.

VIII. Third-Party Services and Links

1. Third-Party Content

Bonbon Team is not liable for content or services provided by third-party partners.

2. Advertising

Advertisements are separate from Bonbon Team's services and governed by third-party terms.

IX. Disclaimers

1. Service Limitations

The Service is provided "as-is" without warranties of merchantability or fitness for a particular purpose.

2. Indirect Damages

Bonbon Team disclaims liability for indirect, incidental, or consequential damages (e.g., lost profits).

X. Dispute Resolution

1. Negotiation

Disputes shall first be resolved through good-faith negotiation.

2. Jurisdiction

Unresolved disputes shall be submitted to the GangZhou CaoJiang District People's Court for binding arbitration.

XI. Amendments

1. Updates

Changes will be communicated via in-app notifications or email. Continued use after updates constitutes acceptance.

2. Entire Agreement

These Terms supersede all prior agreements. Modifications are highlighted in bold or annotations.

XII. Contact Information

Customer Support: support@bonbonteam.com

1. REFUND ELIGIBILITY

Bonbon Team offers refunds under the following conditions:

• Purchase Period: Refund requests must be submitted within 30 days of purchase.
• Product Status: Refunds are available for unused or unactivated digital content, subscriptions, or in-app purchases.
• Valid Reason: A clear justification (e.g., technical defects, accidental purchase, or dissatisfaction with product functionality).

Non-Refundable Cases:

• Content already consumed, activated, or expired.
• Purchases made due to user error (e.g., accidental clicks).
• Subscription services canceled after the free trial period.
• Digital goods (e.g., Coins) purchased and partially used.

2. REFUND PROCESS

1. Submit a Request:

• Via Email: Send a request to support@bonbonteam.com with:
• Order number (starting with "GPA" for Google Play).
• Purchase date, amount, and refund reason.
• Attach a screenshot of the purchase receipt.

2. Review Timeline:

• Bonbon Team will review requests within 3 business days.
• Approval notifications will be sent via email.

3. Refund Execution:

• Approved refunds will be processed to the original payment method (credit card, Google Pay, etc.) within 5–7 business days.
• Virtual currency (Bon Coins) and subscriptions are non-refundable.

3. SUBSCRIPTION POLICIES

Auto-Renewal: Subscriptions renew automatically unless canceled at least 24 hours before the renewal date.

Price Adjustments: Subscription fees may change at any time. Unsubscribed users retain access until the end of the billing cycle.

Trial Periods: Free trials cannot be refunded once used.

4. SPECIAL CASES

Fraudulent Transactions: Refunds for unauthorized purchases require verification of ownership and payment method.

Technical Issues: If a product fails to function as advertised, contact support with proof (e.g., screenshots, error logs).

5. DISPUTE RESOLUTION

Negotiation: Disputes should first be resolved via email or live chat.

Escalation: Unresolved issues may be escalated to Bonbon Team's customer service team.

Legal Jurisdiction: Disputes subject to the laws of Hangzhou, China, and resolved through arbitration.

6. UPDATES TO THIS POLICY

Changes will be communicated via email or in-app notifications. Continued use after updates constitutes acceptance.

I. CALIFORNIA CONSUMER RIGHTS NOTICE

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), and you are protected from unlawful discrimination for exercising these rights:

• Right to Know: Request disclosure of the categories and sources of personal information collected, used, or shared in the past 12 months.
• Right to Delete: Request deletion of your personal information (subject to exceptions).
• Right to Opt-Out: Refuse the sale or sharing of your personal information for cross-contextual advertising.
• Right to Non-Discrimination: Exercise these rights without unfair treatment (e.g., price hikes, service degradation).

How to Exercise Your Rights:

• Email: Contact privacy@bonbonteam.com
• Online Form: Submit a request here.

II. DATA COLLECTION AND USE

1. Categories of Personal Information Collected

2. Data Sharing and Disclosure

• Service Providers: Third parties (e.g., payment processors, cloud storage) under strict confidentiality agreements.
• Legal Requirements: Disclose data to comply with law enforcement or protect user safety.
• Advertising: Shared anonymously with consent for ad targeting.

III. THIRD-PARTY SERVICE TERMS

1. Advertising Partners

• Use cookies or similar technologies for analytics (users may disable via browser settings).
• Do not sell personal data to third-party advertisers.

2. Content Moderation

Share necessary information with third parties to monitor violations (e.g., harassment, IP infringement).

3. Business Transfers

Personal data may transfer during mergers, acquisitions, or insolvency.

IV. DATA RETENTION AND DELETION

Retention Period:

• Service-related data: During account activity and for 1 year after termination.
• Legal data: Retained as required by regulations (e.g., anti-money laundering).

Deletion Process:

Requests processed within 30 days (legal exceptions apply).

V. MINOR PROTECTION

• Users under 18 are prohibited from using the app.
• Prohibit targeted advertising to minors.

VI. SECURITY MEASURES

• Encryption: TLS 1.2+ for data transmission.
• Audits: Regular security assessments and vulnerability fixes.

VII. POLICY UPDATES

Updates communicated via email or in-app notifications. Continued use after updates constitutes acceptance.